EVERYTHING ABOUT PAYMENT

Whether you pay in cash or by bank, you are welcome to collect your wine from the first Thursday after an auction by appointment. 

There are no devices available to pay electronically on site, but payment in cash is possible.

If you have made your payment by bank, we will send you a confirmation of receipt as soon as we have received your payment. Your payment must have been credited to Sylvie's account before arrival. We do not accept a digital copy of your bank statement on your smartphone or tablet as proof of payment. 

Payment term 7 days

Your payment term is 7 days after receipt of your invoice.

We will confirm receipt of your payment.

We will ship your wine immediately afterwards, unless we agree otherwise.

We offer you free storage for 6 months, provided that you have made a timely payment.

In case of bad weather along the route for destinations, we offer extended storage time up to 45 days. After that we are entitled to charge the storage fee as decribed in the footer of this website under Shipping & Collecting.

Bank details in full (01.01.2024)

IBAN BE23 0689 5085 8691

Swift GKCCBEBB

BELFIUS BANK

Bank address: Laar 14/1, 2630 Aartselaar, Belgium

Frequently Asked Questions:

Can I pay in cash on delivery of the wine?

We only accept payment in cash when you pay at the counter in Antwerp. 

Can I collect wine on presentation of a wire transfer on my mobile?

Unfortunately not. If you collect wine at the counter, without receiving a confirmation of receipt, there is a chance that your payment has not yet arrived and we will not release your wine.

Who pays the transaction fees of the bank or (Transfer) Wise?

Transaction fees are always borne by you 

Can I pay by credit card?

We do not accept credit cards, except for the purpose of registration on the Sylvie's app. 

Last update of this page: March 2024

This web page forms an integral part of the terms and conditions of sale.