Your privacy is important to us and it is something we take seriously. On this page we want to share with you how we do this in an overview.
We collect your personal data only on the basis that:
Personal data may relate to all elements of information supplied to us that could be used individually or collectively to identify you.
We never make these data available to any third parties for any reason other than absolute necessity. Such instances may include (but are not limited to) facilitating a service agreement with you, assuring business continuity - along with any legal obligations it may entail - and business closure.
In this respect, we use your personal data for:
1. Organizing services to you. We use your data for the:
2. External communications about services to you. We use your information in order to:
3. Our social responsibility. We need your data for:
4. Ensuring business continuity. We use your personal data for:
Data that may be required from you and which are held in our software:
Credit card details, copies of your passport and other forms of identification provided by you are not stored digitally. We destroy any such data after inspection, or keep them in a secure manner. When these data are kept by us, we save them only with your permission.
Our business partners with whom we work personally assume the obligation of confidentiality either via contractual obligation or due to the nature of their position.
Service providers with whom we have no personal relationship are our social media platforms and MailChimp. We assume the operating procedures of these companies to be well known.
We do not provide personal data to social media platforms. You may use our social media at your own discretion. We do not use any of the additional marketing features made available by such platforms.
We use MailChimp to send out our newsletters. We provide this partner with your email address, as it allows us to send out a high volume of mail in a very short time frame. Once again, we do not use any of the marketing tools or opportunities provided by this partner as an extra.
MailChimp automatically records aspects of your surfing behaviour. In particular, it will record your IP address, whether you read our newsletters, in which language you read them and at what time. We use this information because you have actively subscribed to our newsletter and we would like to send you the information you may expect from us at the appropriate time for you and in a form that suits you. You may unsubscribe freely from these communications at any time.
Via our website, we automatically store your IP address when you subscribe to our newsletter, send us a message, or place a bid. If you bid online, the time of your bid is automatically recorded. We use this information not only to ascertain who the first highest bidder was but also to monitor the site's security and the personal data stored on it.
View your data
You may request or view any data we hold about you.
Updating your details
When you bid online with us, you may change your details at any time on the site itself. Access to your online bids is secured with a password.
You may request the deletion of your historical data as a legal entity within our auction system, except where this is not legally permitted or we consider that business continuity could be compromised
Data retention period
We keep your data for any legally required period and for as long as necessary to provide good service to you and ensure business continuity.
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